Delivery & Returns
Delivery
As these biscuits are made to order they take 3-4 working days and are despatched on the following Monday or Thursday. However, rush orders can be accommodated so please get in touch.
All orders placed on a Friday evening, weekend or bank holiday are processed the next working day.
There are 2 shipping methods
1. Standard £4.50 - Royal Mail Tracked. 1-2 days delivery from despatch. In some cases delivery can take 3 days depending where the address is in the UK.
2. Special Delivery Next Working Day £11.15 - Royal Mail Special Delivery signed for. Delivery next day after despatch not including weekends.
Once your order has been despatched you will received a confirmation tracking number.
If you wish to delay your order please contact us.
Returns & Refunds
We reserve the right to cancel any order without reason at any time and issue you with a full refund.
Due to the nature of these products, we do not accept returns.
If you have not received your order or if it arrives damaged (an image will be needed) please contact us with your order number. Either a replacement can be arranged or a refund.